Ecowear and Price Match Guarantee

Selling ecowear is Willix's initiative  to share the savings from its sustainable and efficient operations for over a decade.

Price Matching Policy

Our Price Match Guarantee promo is in line with Willix's corporate goal of "Sharing Sustainable Savings" (or 3S Goal) and dessiminated via our new "Be eco-aware. Buy ecowear" initiative. The Willix's sustainability program is institutionalized as part of the company's goal for over a decade now. 
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Eligibility

• Our Price Matching Policy applies to customized apparel following the prescribed MOQ and with comparable specifications and quality standards like ours.
• The competitor's price must be publicly advertised or  verifiable via copies of official quotation at the time of the price match request. We reserve the right to verify the availability and price of the product with the competitor.​

Qualifying Competitors

Our Price Matching Policy extends to local manufacturers and covers those who are registered legally and operate following ethical manufacturing practices.
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Exclusions

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• We do not price-match :
  • Prices of retail and ready-made apparel posted in Shopee, Lazada, and other online marketplace. Our price-match promo covers only customized apparel and banners complying with our MOQ.
  • Prices that are contingent upon bundle purchases (involving other non-apparel products), membership fees, rebates, coupons, or other conditional offers are excluded from price matching.
  • Typographical errors or pricing mistakes made by competitors are not eligible for price matching.
  • Used or discontinued products.
  • Prices of suppliers who are not legally registered as manufacturers.​
  • Prices of customized apparel products that are not at par with the quality we are offering.

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Price Match Process

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• To request a price match, please provide proof of the product's advertised or quoted prices. This can include a physical or digital copy of the advertisement, quotation or a direct link to the website displaying the price. 
• Price match requests must be at the time of purchase or before purchase. Our customer service representatives will review the request and verify the eligibility based on the provided information.

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​Policy Modifications

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• We reserve the right to modify or terminate our Price Matching Policy at any time without prior notice. Any changes to the policy will be effective immediately and will apply to both future purchases and pending price match requests.
• Please note that our Price Matching Policy is subject to the discretion of Willix Inc.. We reserve the right to turn down any request for price match following our exclusions policy and some other considerations that may not be explicitly or implicitly mentioned or enumerated in here now and during the writing of this policy. We are committed to reviewing each price match request carefully and fairly. We appreciate your understanding and adherence to the guidelines outlined above.

If you have any questions or require further clarification, please do not hesitate to email us at [email protected].